The Modern Meaning of Efficiency

This title is an acquisition.

Dr. Frederick Herzberg is called in as a consultant to a company where inefficiency and labour turnover are abnormally high. The cause turns out to be over-efficiency in the sense that every job has been simplified to the point where there is no room for individual growth or initiative. Dr. Herzberg explains that firms must employ job enrichment strategies to counteract a tendency for bureaucracies and rigid job descriptions to deny individuals opportunities for challenge and growth.